1. The following rules comprise regulations of the online shop sendparts.eu. By clicking „Buy it now” you are agreeing to all of the terms and conditions.

2. Make a thoughtful decision when purchasing Items from our shop. Make sure that they are compatible with the model of your vehicle. We are not responsible for diagnosing car problems incorrectly.

3. To effectively place an order it is required to provide detailed address data of the Customer for the Seller to use for contact. The VAT invoice is issued if needed.

4. Orders will be processed once a relevant payment is registered on the Seller’s account. In case of lack of payment, orders will not be processed.

5. Shipping prices have to be accepted by the Seller. Send a message clicking on "Ask about product" option.

6. There is a possibility of collecting your order personally in Bielsko-Biala after phone or email contact.

7. The receipt or VAT invoice are always attached to the order. They are sent with the shipping documents or may be sent to customer e-mail address.

8. Prices are inclusive of Polish VAT.

9. We are not responsible for any loss or damage of an item during shipping. In case of loss or damage of the ordered item, customer should demand a written report about the damage from courier company. Every consignment is insured.

10. Items are delivered to the indicated address by a shipment company. The expected Order delivery time is from 3 to 10 working days from the day of registering the payment on the Seller’s account. We send Orders from Monday to Friday.

11. The customer is immediately informed if the Item is no longer available.

12. All used car parts are covered by 10-days warranty that starts from the date of delivery of the part to the Customer. Returns of the Items are accepted only when the ordered parts are faulty or do not work.

13. There is no possibility of renting any car parts to diagnose car problems.

14. The receipt or VAT invoice is needed for returns.

15. All the products sell by sendpart.eu are checked, named and work properly. They are used car parts, available to see at sendparts.eu.

16. Products described as “not used”, were never used. They are new and have original packaging.

17. Before purchasing the Product, ask for availability.

18. Money is refunded 14 days after the package was delivered to the Seller.

19. In case of returning the product without a reason, the Customer covers delivery costs in full.